Frequently Asked Questions
ATMs can increase foot traffic, improve customer convenience, and boost impulse buying. Studies show that cash users spend 20%–25% more than those using cards.
Businesses typically earn revenue from surcharge fees charged to ATM users. You have the option to set a customizable surcharge fee, and a percentage of each transaction goes to your business thus creating an additional revenue stream for your business.
You can contact us through our website or call our sales team to discuss your requirements, and we will guide you through the purchasing process.
Yes, we provide both brand-new and high-quality refurbished ATMs, allowing you to choose the option that best suits your budget.
We offer comprehensive maintenance and service plans, including regular inspections, repairs, and software updates to ensure your ATM operates smoothly as part of our service agreements. We provide 24/7 customer support for technical issues.
You can either manage cash loading yourself or use our cash management service, where we handle loading, balancing, and reconciliation.
We offer a wide range of ATMs, including stand-alone, wall-mounted, and through-the-wall models, suitable for various business environments and customer needs. We represent the six largest ATM manufacturers (Genmega, Triton, Hyosung, NCR VOYIX, Tranax, and Hantle) and have ample options for your ATM needs.
Yes, all of our ATMs comply with the latest industry standards, including PCI-DSS (Payment Card Industry Data Security Standard) and ADA (Americans with Disabilities Act) regulations.
In most cases, no special permits are required, but our experienced staff will inform you if there are any specific regulations in your area.
ATMs generally require a standard power outlet and a reliable internet connection (wired or wireless). We do offer cellular connection for those who do not have a reliable internet connection in their facility. Our installation team will help ensure all requirements are met.
Yes, we offer options for custom branding on ATMs, including your logo and color schemes, to enhance your business’s visibility.
Depending on the solution you select, we offer protection plans and insurance options that cover damage, including vandalism and theft. Our support team is available to assist with repairs as needed.